Terms & Conditions

Terms & Conditions

Effective Date: 27/01/2025

Welcome to Adornne Couture. These Terms & Conditions govern your use of our website https://adornnecouture.com (the “Site”). By accessing or using our Site, you agree to comply with these terms. If you do not agree, please do not use our services.

1. General Terms

1.1 By using our Site, you confirm that you are at least 18 years old or using it under the supervision of a legal guardian.
1.2 We reserve the right to modify, update, or discontinue any part of the Site without prior notice.
1.3 Your continued use of the Site following any updates means you accept the revised terms.

2. Products and Orders

2.1 Product Descriptions:
We strive to provide accurate and up-to-date product information. However, we do not guarantee that all descriptions, prices, or images are completely error-free.

2.2 Pricing:
Prices are subject to change without notice. Applicable taxes, shipping fees, and handling charges will be calculated during checkout.

2.3 Order Acceptance:
We reserve the right to refuse or cancel any order for reasons such as limited stock, pricing errors, or payment issues.

2.4 Shipping & Delivery:
Delivery timelines are estimates and may vary due to unforeseen circumstances. Adornne Couture is not responsible for delays caused by third-party couriers or other external factors.

2.5 Order Cancellation:
Orders can be canceled only within a limited time after placement. For cancellations, please contact us at adornnecouture@gmail.com.

3. Payments

3.1 We accept secure online payments through trusted third-party payment providers.
3.2 By providing your payment details, you confirm that you have the authorization to complete the transaction.
3.3 Orders will only be processed once payment is successfully completed.

4. Return, Refund & Exchange Condition

4.1 All return, refund, and exchange requests must follow the Return & Refund Policy available on our website.
4.2 A complete product unboxing video is mandatory for any claim related to returns, refunds, or exchanges.
4.3 Without proper unboxing video proof, no return, refund, or exchange will be accepted under any circumstances.
4.4 Customers must share the video as valid proof; the responsibility lies entirely with the customer.

⚠️ Note: Refunds are processed within 3–4 business days after reviewing the returned item, provided it meets all conditions stated in the policy.

5. Intellectual Property

5.1 All content on our Site, including logos, images, text, designs, and product visuals, is the exclusive property of Adornne Couture and protected under copyright and trademark laws.
5.2 You may not copy, modify, distribute, or use any content without written permission from Adornne Couture.

6. User Responsibilities

6.1 You agree not to:

  • Use the Site for fraudulent, abusive, or unlawful purposes.

  • Violate any local, national, or international laws.

  • Attempt to disrupt the Site’s normal functioning or gain unauthorized access to our systems.

6.2 Any violation of these terms may result in suspension or permanent termination of your access to our services.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Adornne Couture shall not be liable for:

  • Any direct, indirect, or consequential damages arising from the use of our Site.

  • Delays or errors in order processing caused by third-party providers.

  • Loss or damage to products once they have been delivered.

8. Contact Information

For any queries, concerns, or support, please reach out to us:

Adornne Couture
📧 Email: adornnecouture@gmail.com**
🌐 Website: https://adornnecouture.com**

By using our Site, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including our Return and Refund Policy and the mandatory unboxing video requirement for all product-related claims.